Terms & Conditions

TERMS OF USE FOR ACCESSING www.jkflorist.com

These Terms of Use ("Terms") apply to all the users of www.jkflorist.com (the "Website").

​By using this Website, you agree to be bound by these Terms & Conditions.

​References in these Terms to "we" or "us" are references to JK Florist and “you” as all the users of www.jkflorist.com.

​Note: These Terms & Conditions form an integral part of the Complete Terms & Conditions and all other policies, disclaimers, etc available on the Website of www.jkflorist.com and shall be read in conjunction.

Purpose of the Website:

www.jkflorist.com as being a Web and Online Business Solutions provider, which provides various products like:

  • Fresh Flowers,
  • Cakes,
  • Chocolates,
  • Sweets,
  • Fresh Fruits,
  • Dry Fruits,
  • Indoor Plants,
  • Personalized Gifts,
  • Online Digital Gifts.​

Privacy of Data

All Details of the JK Florist website will be stored securely on the webserver. It is compulsory to refer to and agree with our privacy policy.

Copyright and Trademarks

The content, organization, logo, icons, graphics, videos, text, slogans, ads, packages, products, design, layout, style, Interface, compilation, digital conversion, and every other matter related to the Site are protected under applicable Indian and international copyright, trademark, and other proprietary rights (including but not limited to intellectual property). “www.jkflorist.com” and other marks are either trademarks or registered trademarks of JK Florist Services.

Other products/services, company names, brand names, and content displayed on the Site may be the trademarks or copyrights of their respective owners. The copying, redistribution, use or publication by the user of any such matters or any part of the Site except as allowed by this Agreement is strictly prohibited. You agree and acknowledge that you do not acquire ownership rights to any content, document, or other materials viewed throughout the Site. The posting of information or materials on the Site by JK Florist does not constitute a waiver of any rights in such information and materials.

Bargaining / Negotiation

​JK Florist does not believe in any sort of 'Bargaining or Negotiation', done by the client with us, for the prices of our products and services. We would not entertain any excuses or reasoning, pertaining to the bargaining and negotiation of any kind, for anything and our prices mentioned and provided for the products and services are always fixed and will be maintained as non-negotiable only, under any circumstances.

Your obligations:

You agree that: You shall not use this Website for any purpose that is unlawful and illegal. You shall not try to penetrate the website and will not implant any virus, trojan, worm, spyware, malware, spam, scam, scareware, bots, logic bomb, time bomb, key-loggers, scripts and any other automated tool like DOS or DDOS attack tool (Denial of Service attack) which may lead to computer-related offences on our website. You shall not carry out any web jacking attacks on this website.

Third-Party Links

We may choose from time to time to provide links to various third-party websites from the Website. This may include links to sites owned by our associated companies or by any other 3rd party ownership. These third-party links are provided for your convenience only and are accessed completely at your own (online visitor's) risk. You agree that we have no responsibility or liability for any independent policies or actions of these third-party sites and we are not responsible in any way for the privacy practices, customer service practices, content, remarketing or availability of any such websites. You also agree and acknowledge that we shall not be responsible in any way for any damage or loss caused in any form, in the relation to the content, goods, or services available through such websites and in case of any such incident occurs, we cannot be held responsible for any legal claim for loss, in any form, any time, anywhere for anyone (person or business/company).


​To the maximum extent permitted by law, all representations, warranties, terms, conditions, and commitments not expressly set out in these Terms are hereby excluded. We do not accept responsibility for any loss or damage that you suffer as a result of using the Website. We do not accept responsibility for (a) any loss of profits, loss of anticipated savings, loss of goodwill or loss of revenue; (b) any loss or corruption of data; or (c) any loss for indirect, direct, consequential, physical, mental, goodwill, brand image, intellectual, imaginary, futuristic loss or its calculated assumptions, will not be considered valid or legit and will not be a considered a reason for prosecution under any form, whatsoever.

In no event will www.jkflorist.com be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings, futuristic or imaginary loss, physical or mental health loss/damage, possible income loss, calculated or uncalculated risk factors, goodwill loss, brand value loss or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites of www.jkflorist.com.

​You further agree that www.jkflorist.com shall not be held responsible for any uncontrollable security attack leading to failures of accuracy and integrity of information on this site and in such cases you agree that www.jkflorist.com shall not be held responsible for any type of losses/damage in any form whether it is physical, virtual, mental, existing or futuristic in nature, that may occur to you or your company/business, at any time, anywhere.


​You expressly acknowledge to indemnify, defend and hold JK Florist, its affiliates, officers, directors, employees and any other concerned third party inoffensive from and against all accusations, deficits, expenditures, costs and any other adversity (including reasonable attorneys’ fees), or any other expenses that arise directly or indirectly out of your use of the website.

​Website Usage

​You agree that the www.jkflorist.com website is only for business use as it pertains to delivering online gifts and products. JK Florist restricts and prohibits the unlawful and harmful use of the Site. JK Florist cannot and does not guarantee or warrant that files accessible through the Site will be free of contagion, viruses, trojans, worms, spyware, malware, spam, scam, scareware, bots, logic bomb, time bomb, key-loggers and any other automated tool like DOS or DDOS attack tool or any other code/script/application/software that present contaminating or injurious properties in nature. You agree to bear complete responsibility and risk associated with the use of the Site and the Internet. You fully understand that some of the material on the internet may be offensive or explicit and that your access to such data is at your own risk. JK Florist has no control over and/or accepts no accountability whatsoever for any such information or mishap if any occurrence is detected.

​Amendments to these Terms

We are serving the right to amend these Terms from time to time and JK Florist retains full rights to update terms and conditions at any time without any prior notice to anyone. When we make a change, we will update this page of the Website. The date of the last revision to these Terms is set out at the end of them. We recommend that you revisit this page from time to time to ensure that you are aware and updated of any changes that we have made to these Terms.

​These Terms and Conditions govern your use of JK Florist and the services & products provided by it. JK Florist provides its services & products subject to the following terms, conditions, and provisions. By accessing, viewing, or using this website, www.jkflorist.com, and the websites as mentioned in the Terms Of Use, Annexure A, you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions of www.jkflorist.com & its website.

​JK Florist reserves the right to amend/modify these Terms and Conditions at any time, without any prior notice. ​Your participation as a visitor or as a customer of this website, in this service, will constitute a full acceptance of this agreement and all of its related policies.​

The Customer agrees to the following terms and conditions. By placing an order the client is authorizing the company to pass on the order to the respective merchant/vendor and make sure the product is delivered to the given address. While rendering the service the company is acting only as an authorized representative of the client and not as his agent or in any other capacity. The company shall be handling the material only as a service provider and its liability shall be restricted to that of a bailee under the contract Act. Nothing contained herein shall create or be deemed to create or construe a relationship between the parties such that J.K florist is regarded as a seller or purchases of the Vendor / Merchant’s products and all sales and purchases of the Vendor / Merchant’s products pursuant to an order placed on the J.K florist Internet Properties are transactions between the user placing an order for the same on the J.K florist Internet Properties and the Vendor / Merchant.J.K florist is an online store for the vendor/merchants to host and sell his merchandise and a facilitator of the sales contemplated herein.

Definitions :

J.K florist: The company providing the online store and delivery service.

Customer: The person using the online store and delivery service.Products / Goods: Products ordered by the customer.

Perishable Goods: All products in the Flowers, Cakes and chocolates and Indian Sweets sections.

Non – Perishable Goods: All other products except perishable products.


The products delivered to the recipient will be generally as per the description of the article and as per the picture chosen by the customer

There may be variations in appearance and colours, especially in perishable goods like flowers, cakes and chocolates and Indian Sweets. The non-perishable articles like leather goods, handmade ceramics and silver articles may also have variations, as these goods are handmade. The customer agrees to the variations and understands the nature of the variations and allows J.K florist to deliver a product which is similar to the product picture exhibited on the website. Flowers specified in the arrangements shown may differ as per the seasonal availability. If the Flowers specified in the arrangements are not available suitable alternatives will be used.


Prices displayed on the site are inclusive of the cost of the product, delivery & service charges and all taxes. All prices are in Rupees (INR). We accept all Master and Visa credit cards. Customers using foreign and international credit cards should note that this online payment gateway accepts payments only in Indian Rupees. Therefore, the amount charged in US Dollars or any other foreign currency is converted into Indian Rupees at the actual prevailing conversion rate while passing on the order to the payment gateway.

Accuracy of information and intent of making payment:

The customer promises that the information provided to J.K florist will be true, current, correct and accurate including credit card numbers and addresses. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mechanisms at the prices in effect when such charges are incurred.

Brands, Trademarks and logo:

J.K florist is an online store for the vendors/merchants to host and sell their merchandise and a facilitator of the sales.

We do not claim any right or representation of any of the brands. All brands belong to their respective owners. J.K florist does not have any exclusive selling or distribution rights. All brands are displayed in the Catalogue to add variety to the content and allow the customer a wider choice in the selection of products. Each manufacturer holds the sole responsibility for the quality and performance of its respective branded products.

The customer agrees to defend, indemnify and hold J.K florist and its affiliates harmless from any and all liabilities, costs and expenses, including attorneys’ fees, related to any violation of this Agreement by them or the authorized users of your account.

The customer also agrees to defend, indemnify and hold J.K florist and its affiliates harmless from any and all liabilities, costs and expenses, including attorneys’ fees, in connection with the use of the Service or the placement or transmission of any message or information or other materials by you or authorized users of your account.

J.K florist may modify this Agreement from time to time by changing the above terms and conditions. The terms and conditions applicable to the customer will be the ones that were prevailing on the day and time you placed your orders.


If the ordered product is out of stock and the J.K. florist is unable to deliver the product, a complete refund will be made to the customer. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc caused due to the non-delivery and non-availability.

Delivery Attempt:

This is when J.K florist tries to deliver the product and is unable to do so due to either:

1. A wrong address or
2. No one is at home.
3. Or no one accepts the delivery at the address.

Late Delivery & Refund:

If the delivery is made after 2 days from the “preferred delivery date” a full refund will be provided to the customer within 7 days. The refund is eligible only when JK Florist is not able to make any delivery attempt within 2 days from the order delivery date.

1. The address provided by the customer is wrong or incomplete.
2. When trying to call the recipient or customer for asking address directions to locate the address but no one receives the call.
3. The address is locked and no one is available to receive it.
4. If no one excepts the delivery.
5. If no one recognizes the sender's details and refuses to accept the delivery.


Perishable goods:

One delivery attempt will be made to deliver all perishable orders within a period of 24 hours. After one delivery attempt the order will be considered cancelled or completed depending upon the situation and no further attempt will be made to deliver it unless the customer conforms with us & pays the extra delivery charge for making a second delivery attempt. No refunds or cancellations will be made for perishable goods.

Delivery Period and Timing:

J.K florist shall try to deliver the product on the ‘preferred date’. Please allow the minimum time required for delivery as specified in each category. Product deliveries shall be made within three to seven working days in India provided the time specified for that category of products is not more. Delivery shall be made on the ‘preferred day’, or a day earlier or later if it coincides with a festival day or a national public holiday. Delivery shall be made in the course of the day, and the customer agrees to refrain from requesting deliveries at very early or late hours of the day. All attempts will be made to deliver at the specified time frame on the preferred date of delivery from 9 AM onwards till 9 PM, IST, but J.K florist will not be responsible if the products cannot be delivered at the specified time. (PLEASE READ OUR DELIVERY POLICY FOR MORE DETAILS)


Once a product is ordered it cannot be cancelled by the customer. The reason is that the system immediately processes the order and sends shipping instructions to India. Due to the high volume of transactions and because the instructions are sent to over 200 towns it becomes difficult to cancel the orders. In case we receive a cancellation notice and the order has not been processed by us, we shall cancel the order subject to a 10% cancellation charge. J.K. florist has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by J.K florist and accepts J.K florist's decision regarding the cancellation.

On cancellation of an order, after it has been processed by J.K florist and not yet delivered, the cancellation charges will be as follows:

Perishable products (flowers, cakes and chocolates, Indian Sweets) – Cancellation charge – 85 %, refund to customer 15%.
Once a delivery attempt is made, no cancellation will be accepted and no refunds will be made.


Perishable Products – J.K florist does not provide any warranties on the products it delivers.


All and any disputes related to the "J.K florist" service shall be subject to the jurisdiction of Vadodara(India) courts.

Fraudulent / Declined Charges:

J.K florist reserves the right to recover the cost of goods, collection charges and lawyers' fees from persons using the site fraudulently. J.K. florist reserves the right to sue the recipient in case.

Online Payment Gateways Information:

PayPal :
International: All Major International Debit Cards & Credit Cards are Supported.
Indian: Indian cards are ‘NOT’ Supported by PayPal.

PayU Money :
Indian: All Indian Debit & Credit Cards of major banks and Wallets are Supported.

Terms & Conditions are updated latest on : Saturday, 01/07/2023

Need Help?

  • +919624222233 (9 AM - 9 PM IST)
  • +919624222233 (9 AM - 9 PM IST)
  • order@jkflorist.com (24/7)